FAQ’s
If your question is not mentioned in the overview below, please ask your question by e-mail.
What can eWarehousing mean for me as a web entrepreneur?
Do I have to purchase all of the services of eWarehousing?
Does eWarehousing also has a warehouse where I can personally check the status of my stock?
How do I become a customer at eWarehousing?
What costs are associated with the services of eWarehousing?
Are my goods in a safe environment?
How does eWarehousing handles returns?
My regular customers often order a gift box. Is that possible in the process?
Can I change my assortment at eWarehousing as fast (and easy) as in my shop?
How is the communication between me as a customer and eWarehousing in practice?
The outsourcing of my inventory and order processing is more expensive than doing it by myself?
What can eWarehousing mean for me as a web entrepreneur?
eWarehousing can take the following activity’s out of your hands:- Complete inventory, your goods are stored at our central warehouse and from there the goods are packed and shipped to your customers;
- Complete customer contact center, a well trained professional team of staff who can answer questions from your customers;
- Complete records, as merchant you will get access to our on line financial administration where your records are kept;
- Advice, with partners (mostly specialists in a field) eWarehousing can advise you on how to make your shop an even bigger success.
Do I have to purchase all of the services of eWarehousing?
At eWarehousing you can decide which services you want to purchase.Does eWarehousing also has a warehouse where I can personally check the status of my stock?
As a customer of eWarehousing you are always welcome on the address below to see or feel your goods and to check the status of your stock.eWarehousing BV Hermanus Boerhaavestraat 12 3261 ME Oud-Beijerland
How do I become a customer at eWarehousing?
To become a customer at eWarehousing, you need to fill in the applicationform for new customers. As soon as we receive the completed form we will contact you. You can also contact us by calling: +31 (0)18 – 66 12 267.What costs are associated with the services of eWarehousing?
Every customer knows there own specific needs. Therefore it is hard to give an indication of costs for our services. On average you can assume that you pay between 5-10% of your turnover for our services. Want to know exactly what costs are associated with your specific situation? Please click here and fill out the application form. We will contact you once we receive the completed form. Of course you can also contact us by calling the following number +31 (0) 18-66 12 267.Are my goods in a safe environment?
eWarehousing has its warehouse and all the goods insured against various disasters (fire, theft, etc.). We also have very good agreements with our insurance company for your goods in transit. Insuring goods in transit is not a part of the basic service.How does eWarehousing handles returns?
On your site, you can place a link to the returns page of eWarehousing. Your customer reports the goods he / she will return and the customer receive immediate confirmation including a printable address label. The customer has make arrangements for transportation to eWarehousing. Once we have received the returns, we check the condition of the goods. If they meet the quality requirements specified by you, then the returned goods can go back into stock.My regular customers often order a gift box. Is that possible in the process?
Yes, eWarehousing also provides gift wrapping and other special packaging.Can I change my assortment at eWarehousing as fast (and easy) as in my shop?
Once you make changes to your shop eWarehousing will automatically be informed. The only thing you have to do is to make sure the eWarehousing has the correct goods.How is the communication between me as a customer and eWarehousing in practice?
As a customer of eWarehousing you will receive a permanent contact. This person has not only reachable by email but you will also get the direct phone number. If you have any questions you can always contact him of her.The outsourcing of my inventory and order processing is more expensive than doing it by myself?
- You can focus your core activities concerning your shop;
- You are more flexible;
- You will have more free time;
- You get a better understanding of your store especially in terms of turnover, type of clients etc.